Quality management in tourist destinations: a reflection from university research

Abstract

The objective of this investigation was to carry out a review study of research articles located in the Elsevier database in order to verify their contribution regarding the issue of quality management in tourist destinations to establish the trend in lines of research at the level of university centers in Ecuador. A bibliographic review was carried out in the Elsevier database, the research articles between 2012 and 2020 were considered. The qualitative and quantitative research allowed a retrospective study of publications in the Elsevier database based on descriptive and analytical methods. the exploratory to verify the level of representativeness of Ecuador at the platform level (11.5%). It is concluded by stating that in the period studied there has been a growth of 11.5% from 2019 to 2020 and from 2020 to 2021, according to the period under study, it grew by 7.2%, evaluating the level of publication as satisfactory.